Shipping policy

Shipping Policy

At Softie Girl, we work to process and ship your order as quickly as possible.

Order Processing Time
Orders are usually processed within 1–2 business days after your purchase is confirmed. Processing time does not include weekends or public holidays.

Shipping Time
After your order has been processed, delivery usually takes 6–7 business days.

Total Estimated Delivery Time
Your order should arrive within approximately 6–9 business days from the date of purchase.

Insured Shipping
All orders are shipped with insured delivery, so your package is protected during transit.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking information, when available.

Delays
Although we do our best to deliver within the estimated timeframe, delays may occasionally occur due to customs, courier issues, holidays, or circumstances outside our control.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Softie Girl is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

For any shipping questions, you can contact us at contact@softiegirl.store.